The Trust Problem: What This Week's AI Policy Collision Means for Enterprise

This week, the worlds of Consumer AI and Enterprise AI officially collided—and if you’re responsible for AI adoption in your organization, you need to pay attention.

On Monday, California signed the nation's first AI chatbot safety law to protect children. Less than 24 hours later, OpenAI announced it would begin allowing erotica for verified adult users on ChatGPT, its flagship consumer product.

This isn't a coincidence. It’s a fundamental split. Consumers want fewer restrictions and more human-like, personalized AI. Enterprises demand the exact opposite: control, auditability, and zero liability risk. These two demands cannot coexist in the same product.

The result is a growing trust crisis. Leadership fears liability, IT struggles with governance, and employees don't know what's safe to use. When the brand your team uses for work is also associated with adult content, you have a perception problem that can kill adoption before it even starts. Here’s what this collision means for your business and the steps you must take now to protect it.